Offer hotel guests relevant information, streamlined communication, and market the hotel’s services with advertising and guidance screens.
Virtual reception and automatic meeting room reservations save staff resources and make it easier for meeting guests to move around.
Digitizing communication is the first step towards better customer communication. Digital signage and meeting guidance provide guests with relevant information and help in the marketing of services. In addition to digital signage, a suitable soundscape, interactive solutions and various automations create atmosphere and save staff resources.
Heymo1. by Sokos Hotels is a new type of flexible service hotel concept with a lot of investment in automated and digital solutions. Five virtual reception desks equipped with touch screens and sound showers are placed in the hotel lobby, which guide guests forward with the help of guiding content.
Accessibility is also taken into account in the concept, so the use of the service is smooth for all guests.
Thanks to digitization, the staff has time to serve guests.
"After the hotel has been open for the first couple of months, we have received good feedback from customers about the functionality of the concept. When the technology is harnessed to handle the tasks intended for it, the staff can focus on solving customer challenges."
With the help of background music and soundscaping, you can create an atmosphere suitable for different spaces and increase the comfort of the rooms.
Guide guests, market the hotel's services and strengthen the brand with digital displays. You can find suitable options from traditional info screens to movable pylons, spectacular video walls, LED and outdoor displays.
The interactive virtual reception helps the staff, when hotel guests can search for the information they want. With MediaCloud's tools, you can easily create ready-made interactive content for any device – without coding.
Centralized content management makes it possible to distribute uniform content to several different places at the same time. MediaCloud is a modern and easy-to-use content management tool, and the integrations enable automatic updating of content.
With MediaCloud’s intelligent integrations, you can bring content from existing systems to the displays. The content is updated automatically, and there is no need to update the same information in many different places.
Connect room reservation and meeting information, restaurant menus, event information in the vicinity to MediaCloud, or tell about the energy produced by the hotel’s solar panels, for example.
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